practice policies
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Sometimes unexpected circumstances will make us run late… And that’s okay! Please reach out as soon as possible in these situations. I will do my best to give you as close to the full session time as my schedule allows. However, this will not be at the expense of the next client.
Regardless of how late you are, you are responsible for the full session fee as scheduled.
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By booking a session, you are reserving my time and energy. Late cancellations and no-shows greatly impact me as the time slot could have gone to another person.
The canceling and rescheduling policy states that if you would like to cancel or reschedule
any session with less than 24 hours notice, you will receive a late cancellation fee. This fee is 50% of the scheduled session fee.
any session with less than 6 hours notice or don’t show up for your appointment, you will receive a no-show fee. This fee is 100% of the scheduled session fee
Late cancellation and no-show fees will be charged to the card on file. If you intended to pay for your session in cash and highly prefer to not charge the card, please contact me.
In cases where illness or medical or family emergencies force you to late cancel or no-show, contact the practitioner immediately. Your late cancellation or no-show fee will apply towards your next session if it is rescheduled within 1 month of the cancelled appointment.
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If you are feeling ill, please let me know ASAP as I encourage you to stay home and rest!
If you must late cancel due to illness, your late cancellation fee will be applied* to your next session.
*In order for your fee to be applied to your next session, it must be scheduled within 1 month of the canceled appointment.
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In order to book and finalize a home visit you will need to make:
A deposit of 50% of the total quote for your session
In the case of late cancellation, this is non-refundable.
New home visit clients must complete a 5-10 minute video chat with the practitioner. During this call, we will introduce ourselves, talk about your home and the space where we will be working in.
Learn more about home visits here.
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Because some people are immunocompromised to varying degrees and COVID is still being spread, masking during sessions is required for all clients.
Masks can be provided for you if you don’t have one at the time of your appointment.
Exceptions can only be made for medical reasons.
Air purifiers will be running in the space during practice hours.
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Any words, touch, gestures, or behavior of a sexual or violent nature will not be tolerated.
This will result in the immediate termination of session and full session fee will be due.

